SFS’s Distribution & Logistics segment focuses on the Swiss market and offers professionals in the skilled trades and manufacturing sectors a comprehensive range of fastening systems, architectural hardware, tools and innovative logistics solutions. Customers benefit not only from the segment's extensive nationwide network of physical sales and distribution points, which include 28 HandwerkStadt retail shops, but also from its online channel, where an item, the segment offers, is only a click away.
The new SFS store is now online at www.sfs.ch (German and French). It combines a straightforward, intuitive user interface with an appealing and responsive design that is just as user-friendly when accessed with a smartphone or tablet. Customers can quickly search and select whatever they need using the optimized search and purchase functions. One click on a product in the search results is all it takes to order any of the more than 150,000 top-quality products in the store. SFS’s online store also displays news, serves as a source of information about the vast range of products and services offered by Distribution & Logistics and includes a click-and-collect option, i.e. customers can place an express order and then collect the ordered merchandise in-store at one of the HandwerkStadt locations a mere two hours later.
This optimized omni-channel concept is very convenient for professionals from the manufacturing and skilled trades sectors as it takes a variety of individual needs into consideration: the modern online store offers an efficient ordering process and 24-hour availability, while professional, personal support and advice is available at the local stores.